Developer Acceptable Use Policy

Last Modified: October 28, 2025

iCIMS provides the iCIMS Developer Site to software vendors and developers for the purpose of building integrations between the iCIMS Subscription and a Developer’s services (each an “Integration”). By using this Developer Site (and any materials therein), you (“you,” “your,” or “Developer”) are agreeing to be bound by this Developer Acceptable Use Policy (“AUP”).  iCIMS reserves the right to update this AUP from time to time, in its sole discretion. Your continued use of the Developer Site shall indicate your continued acceptance of the AUP.

You further acknowledge and agree that iCIMS may establish, alter, correct, or delete, in its sole discretion, technical and other similar documentation, general practices, and limits concerning your conduct, use of the content or data, and use or access to the iCIMS Marketplace. All capitalized terms not defined herein have the meaning ascribed to them in the then-current iCIMS Master Partner Agreement or Developer Addendum available at https://www.icims.com/partner/gc/. 

  1. Integration Requirements and Proper Uses
    • Retry Logic: Retry logic may be permitted, provided that Developer only uses retry logic that leverages an exponential back-off approach, which requires progressively longer waits between retries for consecutive error responses. 
    • API Call Limit: Use of the iCIMS Subscription, and your Integrations thereto, have limits that are detailed in our API Terms (available at https://developer.icims.com/). Developer must be aware of these limits and the impacts of exceeding such limits. Exceeding the daily limit may halt functionality of that Integration until the next calculation period, resulting in a service interruption of the Integration.
    • Endpoint Access: Interaction with the iCIMS Subscription is only available through secure endpoints that are owned and managed by either iCIMS and/or a Subscriber. This means that iCIMS endpoints cannot be accessed from mobile applications, Developer workstations or web browsers. This is a design requirement that you must address in any solution being developed in the iCIMS Marketplace to avoid rejection of your solution and misalignment of expectations with Subscribers.
  2. Prohibited Uses
    • Excessive use or abuse of an Integration, iCIMS Web Service, or the iCIMS Marketplace may negatively impact all users. Any misuse of resources or access is prohibited, and may result in loss of functionality, the termination of your iCIMS relationship, your Integration’s removal from the iCIMS Marketplace, or deactivation of your Integration.
    • The following actions and uses are strictly prohibited:
      • Any action to deliberately leverage, test, probe and/or exploit any iCIMS property for vulnerabilities (e.g. iCIMS’ Developer Site, iCIMS Marketplace, iCIMS Web Services, Premium Sites, sandboxes, etc. ), whether intentionally, knowingly, or unknowingly;
      • Making available any viruses, bots, worms, scripting exploits, or other similar materials;
      • Bypassing, or allowing any third-party to bypass, iCIMS’ security or authentication measures;
      • Copying or reproducing any portion of an iCIMS property, the Subscription, or any materials produced and provided by iCIMS, in any form or medium without iCIMS’ express written consent, except as permitted by a separate agreement between you and iCIMS;
      • Modifying, reverse engineering, decompiling, adapting, restructuring, rearranging, reorganizing, recompiling, reformatting, creating derivative works of, changing, or adding to any portion of any iCIMS Property or the Subscription, or in any way attempting to reconstruct or discover any source code or algorithms of an iCIMS Property or the Subscription, or any portion thereof, by any means whatsoever;
      • Removing any copyright, proprietary rights, or restrictive legends, or bypassing or disabling any protections that have been put in place against unlicensed use of the iCIMS Marketplace;
      • Providing, or otherwise making available, the iCIMS Developer Site or iCIMS Marketplace to any unauthorized third party. You shall ensure that only named users access or use the iCIMS Developer Site or iCIMS Marketplace, and that each named user is a unique person. Sharing of usernames and/or passwords for access to the iCIMS Marketplace is prohibited;
      • Each Temporary Sandbox and Premium Site user must be assigned a dedicated individual email address; the use of shared or alias emails is not permitted.
      • Engaging in any use of the iCIMS Developer Site or iCIMS Marketplace other than as expressly permitted, without the prior written consent of iCIMS, which consent iCIMS may grant or refuse in its sole discretion;
      • Making available any content, or engaging in any behavior, action, or conduct, that is, in iCIMS’ sole discretion, unlawful, harmful, untrue, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, fraudulent, deceptive, illegal, invasive of another's privacy, hateful, racist, or otherwise objectionable;
      • Misrepresenting the intended use case, as scoped and defined. 
  3. Temporary Sandbox Acceptable Uses and Restrictions
    • iCIMS shall not provide customer support or assistance for use of a Temporary Sandbox. Developers may not use a Temporary Sandbox to demonstrate a solution, explore workflows or discover additional functionality. In addition, using a Temporary Sandbox to capture screens for documentation, education, or other purposes is prohibited without iCIMS’ express written consent. Should you have a requirement to use imagery for any purpose, you must first contact the iCIMS Marketplace team for permission, which it may grant or reject in its sole discretion.
    • iCIMS may provide up to five (5) users from your organization with access to a Temporary Sandbox.
    • Developer is required to generate any test data that may be necessary for testing. “Live” data is not permitted to be used in a Temporary Sandbox.
    • Provisioning of Temporary Sandboxes generally occurs within five (5) business days of request, but iCIMS shall have no liability to you for any failure to issue, or delay in issuing, a Temporary Sandbox.
  4. Premium Sites Acceptable Use and Restrictions
    • iCIMS may provide up to three (3) technical users (for building the Integration) and five (5)  demonstration users from your organization with access to a Premium Site.
    • Developer is required to generate any test data that may be necessary for testing. “Live” data is not permitted to be used in a Premium Site.
    • Provisioning of Premium Sites generally occurs within ten (10) business days of request, but iCIMS shall have no liability to you for any failure to issue, or delay in issuing, a Premium Site. 
    • Premium Sites are provided for the express purpose of demonstrating the base Integration and configuration options; Developers may not customize a Premium Site in any way, including for the purposes of: customizing dashboards, custom reporting, custom fields, or custom branding.  iCIMS will not provide access to edit or self-administer any customization. iCIMS will not create custom fields other than minimum fields necessary for the Integration to function.
    • iCIMS will not provide System Administrator access for Premium Sites.
    • Partner may not create custom configurations for the purposes of demos or otherwise, to any Subscriber or prospective customer.
  5. Credentials
    • iCIMS will be responsible for the configuration of both API credentials and user access.
    • API credentials and user access shall be issued to the Partner and must not be shared with any third-party without iCIMS’ express consent.
    • Partner shall notify iCIMS promptly in the event of changes to user access (e.g. terminated employees or other changes in staffing).