Unexpected error. Rank list was null for Status ID24122



Receiving this error on the Platform Log: Web Service Diagnostics:
Unexpected error. Rank list was null for Status ID24122
Receive this error when initiating a Status Flow Update Notification. Not sure what error means. Also how long does iCims wait for a reply after initiating the Status Flow Update Notification?
thanks.

Submitted by iCIMSUNIFIL on September 28, 2017 Permalink

INFO 9/28/2017 09:28:03 com.icims.rest.impl.RestAPIPlatformRequestLogger handleMessage 62
Log Message:
Inbound Message
----------------------------
ID: 1E55895E-63C0-0C91-32E8-35B1757F2F69
Address: http://partnerscreeningsandbox.icims.com/api/rest/people/2390?fields=id%2Caddresses%2Cemail%2Cfirstname%2Cfolder%2Clastname%2Clinks%2Cphones%2Cmiddlename%2Caliases%2Cssn
Encoding: UTF-8
Http-Method: GET
Content-Type:
Headers: {Authorization=[Basic ZWRnZWFwaXVzZXI6WXNuZkNTM2g=], connection=[Keep-Alive], Content-Type=[null], front-end-https=[ON, ON], geoip-country=[], host=[partnerscreeningsandbox.icims.com], realclientip=[71.43.46.90, 10.47.8.122], user-agent=[ColdFusion], x-cnection=[close], x-forwarded-for=[71.43.46.90, 10.47.8.122], x-icimsprovider-hashedparam=[5331fd990e7317d2c0105a81a56b2e50e170e9e5], x-icimsprovider-hashedtime=[1506608882676], x-request-start=[t=1506608883021000, t=1506608883117000]}

Should be USSN no SSN field called in the GET

INFO 9/28/2017 09:28:03 com.icims.rest.impl.RestAPIPlatformRequestLogger handleMessage 62
Log Message:
Inbound Message
----------------------------
ID: 6ADA9B2F-31A5-00B5-DEC9-E7CACEF63EDF
Address: http://partnerscreeningsandbox.icims.com/api/rest/jobs/1278?fields=folder%2Chiringmanager%2Cjobid%2Cjoblocation%2Cjobtitle%2Clinks%2Crecruiter%2Cjobowner%2Cundefined%2Cundefined%2Cundefined%2Cundefined%2Cundefined%2Cbgcpackagetype
Encoding: UTF-8
Http-Method: GET
Content-Type:
Headers: {Authorization=[Basic ZWRnZWFwaXVzZXI6WXNuZkNTM2g=], connection=[Keep-Alive], Content-Type=[null], front-end-https=[ON, ON], geoip-country=[], host=[partnerscreeningsandbox.icims.com], realclientip=[71.43.46.90, 10.47.7.234], user-agent=[ColdFusion], x-cnection=[close], x-forwarded-for=[71.43.46.90, 10.47.7.234], x-icimsprovider-hashedparam=[dc093ef470c78a655f26011e1072332bdfb7716a], x-icimsprovider-hashedtime=[1506608883827], x-request-start=[t=1506608883599000, t=1506608883671000]}
--------------------------------------

What are the undefined fields being called?

INFO 9/28/2017 09:28:04 com.icims.rest.impl.RestAPIPlatformRequestLogger handleMessage 62
Log Message:
Inbound Message
----------------------------
ID: E002F992-8394-12C2-670D-DEFEE39F5ADA
Address: http://partnerscreeningsandbox.icims.com/api/rest/people/1208?fields=id%2Caddresses%2Cemail%2Cfirstname%2Cfolder%2Clastname%2Clinks%2Cphones%2Cmiddlename%2Caliases%2Cssn
Encoding: UTF-8
Http-Method: GET
Content-Type:
Headers: {Authorization=[Basic ZWRnZWFwaXVzZXI6WXNuZkNTM2g=], connection=[Keep-Alive], Content-Type=[null], front-end-https=[ON, ON], geoip-country=[], host=[partnerscreeningsandbox.icims.com], realclientip=[71.43.46.90, 10.47.7.70], user-agent=[ColdFusion], x-cnection=[close], x-forwarded-for=[71.43.46.90, 10.47.7.70], x-icimsprovider-hashedparam=[e9b2ddbcf2d7e46449e7c34208da9cafb58f3145], x-icimsprovider-hashedtime=[1506608883991], x-request-start=[t=1506608884129000, t=1506608884201000]}

Why are all of these fields being called for the person that triggers the integration? This should only be firstname, lastname, email and possibly phones

INFO 9/28/2017 09:28:10 com.icims.rest.notify.impl.NotificationServiceImpl sendIntegrationNotification 328
Log Message:
Notification response from https://www.webscreen.org/rest/iCimsCheckStandard/iCimsService
HTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
Content-Encoding: gzip
Server: Microsoft-IIS/7.5
X-Warning: Your request was received and processed successfully.
X-Powered-By: Edge Information Management, Inc.
Date: Thu, 28 Sep 2017 14:28:06 GMT
Connection: close
Content-Length: 98

{"USERMESSAGE":"Your request was received and processed successfully.","bRequestSuccess":1}

Received a 200OK response

Why are there 6 more duplicate calls without a response coming in after the initial 200OK?

Next I see another trigger with a 303 See Other response.

Submitted by iCIMSUNIFIL on September 28, 2017 Permalink

Why are there 6 more duplicate calls without a response coming in after the initial 200OK?
Ran the request multiple times for debugging on my end.

Why are all of these fields being called for the person that triggers the integration? This should only be firstname, lastname, email and possibly phones
I will update to only call firstname, lastname, and email.

Should be USSN no SSN field called in the GET
Thanks will adjust.

Submitted by iCIMSUNIFIL on October 02, 2017 Permalink

How long does iCims wait for a reply after initiating the Status Flow Update Notification? Is there a connection timeout defined. I am wondering how fast we need to respond to the notification. Thanks.