How new hire information is sent to our training portal

Posted by JohnL on in General discussion

I'm troubleshooting an issue with some new hires that aren't being assigned training in our training portal to be completed before their start dates.  There are some employees who require training before their profile makes it into our Human Capital Management system.  I need learn/know where in icims the nightly file that contains employees who have entered the "Hired: Start Onboard Paperwork" status is configured, where any why it's getting the information it sends, and to be able to compare it with the debut file in our training portal.   Does anyone know if there are resources for this, or have some time to communicate with me?   (Also posted in Integrations.  Apologies for the duplication; wasn't sure where to post)

Submitted by JonB on August 15, 2024 Permalink

Have you submitted a ticket to the iCIMS support team? I assume based on your question that a flat-file is being passed to a SFTP nightly, you pick up the file, and then use it in your HCM. 

I would ask the support team what is the saved search in iCIMS which is being used for the nightly feed. It should be a recruiting workflow search but they can give you the name of the template. If you then run the search, you will see the filters and output.