Description

This forum is used to ask questions regarding the Standard Integrations

Whitelisting IPs in ICIMS Portal

Standard Integration Questions

We are making REST calls from our system which internally is using micro-service architecture.
For each call, the request is raised from a different container which will have a different IP address and this process is random. Instead of adding IP addresses one by one can we provide a range of IP addresses (ie., by specifying some subnet mask) or domain address. If yes in which format will it be expecting it.

Retrieve id for duplicate workflow

Standard Integration Questions

Hello,

When attempting to add a workflow, if it turns out to be a duplicate, the response will include the following status: 16 (WORKFLOW_DUPLICATE - Bad Request Processing of the client request would have resulted in a duplicate workflow entry.)

I am wondering if that existing workflows id is contained anywhere in this response and I am just missing it or if at this point other work is required to find the id for the existing workflow.

Thank you for your help.

Difference between Seamless and Seamless Enhanced Background Check

Standard Integration Questions

What is difference between Seamless and Seamless enhanced? Our assumption, both are same except below rest are all same even all call –
a. Consent/disclose already done by user at iCIMS end in Seamless.
b. No need to send email to candidate in Seamless as consent already signed.
c. Rest all calls remains the same.

Initiate Screening Errors (InfoMart Screening Partner)

Standard Integration Questions

We (InfoMart) are a new screening partner. While attempting the InitiateScreening process getting the error “The system could not complete your request because the vendor did not accept the request. Please contact iCIMS HelpDesk.” (We are doing the InitiateScreening process via iCIMS Sandbox (UI))

Below are our iCIMS sandbox details.
Username: infomartapiuser2
Customer ID: 6271
Sandbox URL: https://partnerscreeningsandbox.icims.com/

User-defined field max length

Standard Integration Questions

When user-defined fields are created, is there a max length to the number of digits that it could have? We understand that the UDF format will always be the word "field" followed by some digits, but is there a max number of digits that could exist? We are planning to implement it as "field" + 9 digits max. Any concerns with this approach?
Thank you for your help!