Description

This forum is used to ask questions regarding the Standard Integrations

Initiate Screening Errors (InfoMart Screening Partner)

Standard Integration Questions

We (InfoMart) are a new screening partner. While attempting the InitiateScreening process getting the error “The system could not complete your request because the vendor did not accept the request. Please contact iCIMS HelpDesk.” (We are doing the InitiateScreening process via iCIMS Sandbox (UI))

Below are our iCIMS sandbox details.
Username: infomartapiuser2
Customer ID: 6271
Sandbox URL: https://partnerscreeningsandbox.icims.com/

User-defined field max length

Standard Integration Questions

When user-defined fields are created, is there a max length to the number of digits that it could have? We understand that the UDF format will always be the word "field" followed by some digits, but is there a max number of digits that could exist? We are planning to implement it as "field" + 9 digits max. Any concerns with this approach?
Thank you for your help!

SandBox Testing. Getting "You do not have permission to access this profile due to search locks"

Standard Integration Questions

Hi,

Was able to retrieve candidate ID 2969 (url:https://api.icims.com/customers/6271/people/2969) via postman.

After editing Candidate ID 2969 (logging into the sandbox and tried to add phone/address/school/license) got the error "You do not have permission to access this profile due to search locks" while saving and as well doing a people search by typing in '2969' in the search window.