I-9 Everify Onboarding Task clean up

Posted by LauraB on in General discussion

Hello - we are looking for recommendation to assist in closing the candidate task status between (Pending, Open, In Progress, Complete).

A little back story - we are using the ICIMS-E-verify integration where  we choose the onboarding task in ICIMS - it triggers and invite from our I-9 platform to the candidate through the onboarding portal.  The candidate fills out their Section 1 information and submits to our I-9 platform.  Next step, the Employer (recruiter manger) follows a link in the I-9 E-Verify Screening Tab where they are re-directed into our I-9 portal to verify the Section 1 information and fill out Section 2.

The disconnect is that the task for the candidate (Employee) remains Open.

Is there a way to close that task? 

 

Product
Onboard Portal Task
Submitted by JonB on September 29, 2025 Permalink

Hi Laura,

You can update the status of a task using the API. The documentation for updating the task status can be found here: https://developer-community.icims.com/applications/onboarding/onboard-apis#patch-/onboardworkflows/-onboardworkflowid-/tasks.

You can use the "Task" search in the platform to identify the IDs of the tasks which need to be updated.